In order for a Child to use the Services that we offer via the App, a Parent may be required to create an account. During the registration process to the App, we may ask the Parent to provide certain information, such as: Parent’s first and last name, Parent’s email address, and a password. We will not require a Child to provide any other information other than reasonably necessary in order to use the Services and we strongly advise Children never to provide any Personal Information in their Profile. Please note that Children can choose whether to share their information with us, but certain features cannot function without it. As a result, Children may not be able to access certain features if required information has not been provided.
What Information we Collect, and how we Collect it
Our App offers a variety of activities, including activities that may collect information from Users. Below we summarize potential instances of collection and outline how and when we will provide parental notice and/or seek parental consent (to the extent necessary). In any instance that we collect Personal Information from a User, we will retain that information only so long as reasonably necessary to (i) fulfill the activity request or to allow the Child to continue to participate in the activity, (ii) ensure the security of our Users and our Services, or (iii) as required by law. In the event we discover we have collected Personal Information from a Child in a manner inconsistent with COPPA’s requirements, we will either delete the Personal Information or immediately seek the Parent’s consent for that collection.
We collect two basic types of information: (i) information that identifies (whether directly or indirectly) a particular individual, such as information collected when registering to the App – a Parent’s (or Users who are not Children) name and email address (“Personal Information”); and (ii) information that does not directly or indirectly identify, and cannot reasonably be used to identify, an individual User (“Non Personal Information”).
Purposes of Collection of Information on the App
When Users (including Children) interact with us, certain information may automatically be collected, in order to make our App more interesting and useful and for other various purposes related to our business, for example what activities are most commonly used in the App. This information is principally used for internal purposes only, in order to:
- customize content and improve App.
- conduct research and analysis to address the performance of our App.
In the event we collect (or allow others to collect) information which is considered Personal Information from Users who are Children for other purposes, we will notify Parents and obtain consent prior to such collection.
Disclosure of Personal Information
We also may share or disclose Personal Information collected from Users in a limited number of instances, including the following:
- We may share information with our data processors if necessary for them to perform a business, professional, or technology support function for us.
- We may disclose Personal Information if permitted or required by law, for example, in response to a court order or a subpoena. To the extent permitted by applicable law, we also may disclose Personal Information collected from Children (i) in response to a law enforcement or public agency’s (including schools or Children services) request; (ii) if we believe disclosure may prevent the instigation of a crime, facilitate an investigation related to public safety or protect the safety of a Child using our App; (iii) to protect the security or integrity of our App and other technology, as well as the technology of our Data Processors; or (iv) enable us to take precautions against liability.
Deletion of Information
Where a User has registered for our App, we use several methods to allow Users to access, change, or delete the Personal Information or Non-Personal Information that we have collected:
- Through the App settings screen, Users can press the delete account button, and the Account is listed as “Deleted”.
- Sending us a request to delete User’s Account/Profile by sending an email to: firstname.lastname@example.org or clicking the support link from the App settings screen
- Once a Profile deleted, there is no additional information of the Child stored/saved by Flycatcher.
In any correspondence, please include the Parent’s email address. To protect Children’s privacy and security, we will take reasonable steps to help verify a Parent’s identity before granting access to any Personal Information.
Parental Choices and Controls
Our Services do not intend to collect Personal Information for Children. If you believe your Child is participating in an activity that collects Personal Information and you or another Parent have NOT received an email providing notice or seeking your consent, or any other communication from us, please feel free to contact us at: email@example.com. At any time, you can request the deletion of any Personal Information of Children in association with a particular Profile (to the extent such Personal Information was provided), and we will delete from our records the Personal Information we have collected in connection with that Profile from all valid claims. Please keep in mind that a request to delete records may also lead to a termination of a Profile, Account, membership, or other Service.
We also note that we will not use Parent emails provided for parental consent purposes to send market materials to the Parent, unless the Parent has expressly opted in to email marketing or has separately participated in an activity that allows for such email contact.
Flycatcher’s may engage third party providers of certain products or services to operate on our behalf, such as analytics services etc. (“Third Party(ies)”). These Third Parties may passively collect and maintain information about Users. Such Third Parties, to the extent engaged by Flycatcher, will be carefully selected by Flycatcher in order to preserve compliance with applicable privacy laws.
Push notifications are notifications on mobile and other devices that are typically associated with downloaded applications, and which can communicate to the device holder even when the App is not in use. In your first use we will ask for a User’s consent before the Child can receive push notifications from our App that collect a device identifier, and you may, at any time, prevent further notifications by using the App settings screen. Finally, we will not associate the device identifier with other Personal Information without contacting the Parent to get consent.
Data security, Integrity and Retention
Data Transfers, Storage and Processing Globally
Merger, Sale or Bankruptcy.
In the event that we are acquired by or merged with a third party entity, or in the event of bankruptcy or a comparable event, we reserve the right to transfer or assign Personal Information in connection with the foregoing events.
Notice to California Residents
If you are a California resident, you may have certain additional rights. California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your Personal Information to Third Parties for the Third Parties’ direct marketing purposes. California Business and Professions Code Section 22581 permits registered Users who are minors to request and obtain deletion of certain posted content.
Comments and Questions
Last Modified: April 26, 2021